All of our products are high in demand, So It depends on the current orders we have for the specific product. All items usually get shipped within 5-7 business days after you order. Current Average delivery times are 1-2 weeks.
Please note: We are not responsible for delays and/or lost merchandise due to incorrect or incomplete shipping addresses if they were submitted incorrectly by the customer. We always do our best to accommodate corrections, but you may need to pay for additional shipping and handling if your order has to be shipped more than once.
I MESSED UP THE SHIPPING ADDRESS, CAN I CHANGE IT ?
If this Happens, please email us as soon as possible. We MIGHT be able to help you. We start working on your order as soon as it is received and in most of the cases ship out immediately. We understand it's very frustrating when you make a mistake like this, we will try our best to help you.
WHAT’S YOUR REFUND/EXCHANGE POLICY?
If there’s something wrong with your order ( defective product, etc.), return it to us unused within 15 days of delivery and we’ll be happy to issue a refund or replacement.
Exchanges are a little more difficult since we procure close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us at PAWSBOW@GMAIL.COM and we’ll see what we can do.
WHEN WILL I RECEIVE A TRACKING NUMBER ?
When your order passes Quality Check and is marked for Shipping, you will receive an email with your tracking information.